Your privacy is important to us. This policy explains how Masidy AI Cloud collects, uses, and protects your information.
Last updated: February 2026
We collect information you provide directly, such as your name, email address, and billing details when you create an account or subscribe to a plan. We also collect usage data automatically, including deployment logs, API request metadata, IP addresses, and browser information.
Your data is stored on encrypted servers with regular backups. We use industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, and strict access controls. We conduct regular security audits and penetration tests to ensure your data remains protected.
We use trusted third-party services to operate the platform, including:
Each third-party provider operates under their own privacy policy. We only share the minimum data required for each service to function.
We use essential cookies to authenticate your session and remember your preferences. We also use analytics cookies to understand how the platform is used and to improve the experience. You can disable non-essential cookies in your browser settings, though some features may be affected.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at the email below.
If you have questions or concerns about this Privacy Policy, please contact our privacy team at privacy@masidy.ai.